Activities provided to assist and support individuals in gaining access to needed medical, social, educational and other services essential to meeting basic human needs. Case management services may include interactions with family members, other individuals or entities. The following are examples of case management activities:
- Coordinating client assessments
- Treatment planning and crisis intervention services
- Providing training and facilitating linkages for the use of community resources
- Monitoring service delivery
- Assisting individuals in obtaining necessary services such as financial assistance, housing assistance, food, clothing, medical services, educational services, vocational services, recreational services, etc.
- Assisting individuals in becoming involved with self-help support groups
- Assisting individuals in increasing social support networks with family members, friends, and/or organizations
- Assisting individuals in performing daily living activities
- Coordinating criminal justice services
Transportation does not constitute case management. Waiting with clients for appointments at social service agencies, court hearings and similar activities does not constitute case management. Case management services may be provided by any H.O.P.E. Counseling staff member approved by the program director.