Activities provided to assist and support individuals in gaining access to needed medical, social, educational and other services essential to meeting basic human needs. Case management services may include interactions with family members, other individuals or entities.
The following are examples of case management activities:
Transportation does not constitute case management. Waiting with clients for appointments at social service agencies, court hearings and similar activities does not constitute case management. Case management services may be provided by any H.O.P.E. Counseling staff member approved by the program director.